If you are in immediate danger, feel unsafe, or think you may harm yourself or someone else, please do not wait for a reply on CommonRoom. Contact local emergency services, a crisis helpline, or an urgent professional support service right away.

Important Disclaimer

CommonRoom is a peer-to-peer platform for supportive conversations and shared experiences between students. It is not a crisis service, not a medical or psychological emergency service, and not a substitute for professional care, diagnosis, therapy, or urgent intervention.

Messages, chat requests, and replies on this platform may take time, may not be answered immediately, or may be declined. Because of that, CommonRoom must not be used as the only source of support in severe mental health situations, emergencies, or moments of acute risk.

When Not To Use CommonRoom

Do not rely on this platform if you need immediate help, are in acute emotional crisis, are in danger, or need urgent professional support. In those situations, please contact emergency services, a crisis line, a doctor, a therapist, or an official support service directly.

Where To Seek Immediate Support

If you need support beyond peer exchange, the following services may be a better fit depending on how urgent your situation is.

Low-threshold conversations with trained professionals

If you would like to talk to trained professionals in a low-threshold setting, you can contact ETH Counselling and Coaching or the Psychologische Beratungsstelle der UZH:

For more acute situations and immediate conversation

If you need to speak to someone more urgently, Dargebotene Hand can be a good first contact point:

For crisis intervention, psychiatric assessment, and emergency contact

If you are in a more acute crisis and need crisis intervention, emergency psychiatric support, or information about admission and urgent assessment, please contact the Kriseninterventionszentrum of PUK Zurich:

For Non-Urgent Concerns

If your situation is not urgent and you are looking for peer support, shared experiences, or a first conversation with another student, CommonRoom can be used as an additional space for exchange. Even then, professional help may still be the better option for some situations.